Privacy Policy

Last updated: 1 August 2025

Acacia Core Consulting Pty Ltd (“we”, “us”) respects your privacy. This policy explains how we handle personal information when you use service-acaciacore.click or our advisory services.

Data controller

Acacia Core Consulting Pty Ltd
Office 8, 67 Test Street, Brisbane QLD 00000
Email: info@service-acaciacore.click

Information we collect

  • Contact details: name, email, phone, business name when you enquire or engage us.
  • Business information: financial summaries, statements, and operational data you provide for advisory work.
  • Technical data: IP address, browser type, and cookie data described in our cookie policy.
  • Communications: emails, meeting notes, and form submissions.

We do not intentionally collect sensitive information unless required for an engagement and with your consent.

How we use information

  • Respond to enquiries and deliver contracted advisory services.
  • Issue invoices and maintain client records.
  • Improve website security and performance.
  • Comply with legal obligations.

We do not sell personal information.

We process information based on contract performance, legitimate interests in operating our practice, and consent where required (for example optional analytics cookies).

Retention

Enquiry records are kept up to twenty-four months unless an engagement proceeds. Client engagement files are retained seven years after completion or as required by Australian tax and corporate record rules. Cookie consent choices persist per our cookie policy.

Sharing

We may share data with:

  • Cloud hosting and email providers under confidentiality terms.
  • Professional advisers where necessary for our operations.
  • Authorities when required by law.

International transfers may occur if providers store data outside Australia. We take reasonable steps to ensure comparable protection.

Your rights

Under Australian privacy law you may request access, correction, or deletion of personal information, subject to legal exceptions. Contact info@service-acaciacore.click. Complaints may be lodged with the Office of the Australian Information Commissioner.

Security

We use access controls, encrypted transmission where available, and staff confidentiality practices. No method of transmission is completely secure.

Children

Our services are directed at businesses. We do not knowingly collect information from children under sixteen.

Changes

We may update this policy by posting a new version on this site.

Contact

Privacy enquiries: info@service-acaciacore.click